Responsibilities:
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Responsibilities:
Serve non-alcoholic and alcoholic beverages to guests.
Set tables according to the type of event and service standards.
Answer questions about the menu.
Record transactions in the Micros system at the time of order.
Check in with guests to ensure satisfaction with each dish and/or beverage.
Pick up trays and clean tables as needed to maintain cleanliness in the
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JOB SUMMARY:Ensure staff is working together as a team. Inspect grooming and attire of staff, and rectify any deficiencies. Communicate with guests, other employees, or departments to ensure guest needs are met. Respond to and try to fulfill any special banquet event arrangements. Set up banquet area/room, ensuring cleanliness and proper set up of furniture/equipment. Inspect and maintain table
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Work responsibilities:
1. Works with Food andBeverage leadership team to determine areas of concern and assisting to develop strategies to improve the department’s financial performance;
2. Develops strategies to improve profit, including estimating cost and benefit, exploring new business opportunities, etc.;
3. Ensure all requested food and beverage, audio visual and special requests have been correctly placed
4. Restaurant
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ROLES AND RESPONSIBILITIES:- Process all reservation requests, changes, and cancellations received by phone, fax, or mail.- Identify guest reservation needs and determine appropriate room type.- Verify availability of room type, rate, and occupancy before confirming any reservations.- Indicate special room reservation types (e.g., complimentary rooms, employee discounts, travel agent inspection rates, and wholesale reservations) by inputting
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ЛАУАЗЫМЫ МЕН ЖАУАПКЕРШІЛІГІ:
Біз ұсынамыз:
Marriott International халықаралық компаниясында жұмыс істеу.
Қызметкерлерге арналған асханада тамақтану.
Түнгі уақытта
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Менеджер Room Operations (Front Office / Housekeeping)
Sheraton Astana Hotel | Marriott International
Описание должности
Мы ищем инициативного и ориентированного на сервис профессионала, который будет оказывать поддержку в управлении операционной деятельностью подразделений room-блока (Front Office, Housekeeping) и участвовать в управлении командой.
Цель роли — обеспечивать высокий уровень удовлетворённости гостей и сотрудников, поддерживать стандарты Marriott International и способствовать достижению финансовых показателей
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ДОЛЖНОСТНЫЕ ОБЯЗАННОСТИ:
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Обязанности:
1. Контролировать соблюдение сотрудниками утвержденного расписания работы. В случае нарушений, своевременно сообщать менеджеру хозяйственной службы.
2. Помогает руководителю хозяйственной службы в управлении повседневной операционной деятельностью отдела.
3. Ежедневно контролировать выполнение работы персоналом хозяйственного отдела на требуемом уровне отеля.
4. Готовить статистические отчеты и контролировать занесение всей необходимой информации в базы данных и журналы учета.
5. Составлять графики и табеля
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JOB PURPOSE:
We welcome you to join our global and diverse family. Whether you're new to hospitality or an experienced professional, you can come to us knowing that your talents will always be valued. Your positive energy and people-oriented mindset are crucial to why our guests return to us time and time again. Regardless of your path, we will ensure
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JOB RESPONSIBILITIES
- Manages the rooms and events revenue budget.
- Manages the marketing budget to development property specific campaigns, promotions and collateral to drive revenue and meet property goals.
- Interfaces with regional marketing communications for regional and national promotions pull through.
- Determines and develops marketing communication activities, in conjunction with Regional Marketing Plans and Communications.
- Develops
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Менеджер Room Operations (Front Office / Housekeeping)
Sheraton Astana Hotel | Marriott International
Описание должности
Мы ищем инициативного и ориентированного на сервис профессионала, который будет оказывать поддержку в управлении операционной деятельностью подразделений room-блока (Front Office, Housekeeping) и участвовать в управлении командой.
Цель роли — обеспечивать высокий уровень удовлетворённости гостей и сотрудников, поддерживать стандарты Marriott International и способствовать достижению финансовых показателей
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Обязанности:
Обеспечение соблюдения санитарных норм и стандартов безопасности в соответствии с требованиями бренда;
Взаимодействие с кухней, ресторанным менеджментом, инженерным отделом и поставщиками для своевременной закупки и поставки товаров;
Формирование заказов на продукты питания и напитки в соответствии с потребностями бизнеса;
Проверка счетов-фактур и сопроводительных документов на соответствие количеству, качеству и условиям поставки;
Участие в переговорах и заключении договоров с поставщиками
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Негізгі міндеттер:
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Job Responsibilities:
Deliver exceptional guest service with a friendly and welcoming attitude.
Process all guest check-ins: confirm reservations, assign rooms, issue and activate room keys.
Handle all payment methods, including room charges, cash, debit, and credit cards.
Resolve guest issues promptly and professionally.
Follow all company policies, procedures, and quality standards.
Maintain confidentiality of proprietary information.
Answer phone calls using
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Responsibilities:
Greet and serve guests in the lobby bar area.
Take beverage and snack orders and deliver them promptly.
Provide recommendations on cocktails, wines, and snacks.
Ensure guest satisfaction throughout the visit.
Record transactions accurately in the MICROS system.
Communicate with the bar and kitchen regarding orders and product availability.
Monitor guests' needs and proactively offer additional service.
Maintain cleanliness
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Responsibilities:
Organize and oversee the daily operations of the Club Lounge.
Ensure the highest level of service and hospitality in accordance with Marriott International standards.
Coordinate with other departments to guarantee seamless guest service.
Monitor service quality and respond promptly to guest requests and feedback.
Requirements:
Minimum 1 year of experience within hospitality.
Strong communication and leadership skills.
Fluency in
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Міндеттер:
Шарттар:
Талаптар:
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Work responsibilities:
1. Works with Food andBeverage leadership team to determine areas of concern and assisting to develop strategies to improve the department’s financial performance;
2. Develops strategies to improve profit, including estimating cost and benefit, exploring new business opportunities, etc.;
3. Ensure all requested food and beverage, audio visual and special requests have been correctly placed
4. Restaurant
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